April 2010 Update - Help, Awards and More

Friday, April 16, 2010 | BY Andrew

Since launching the redesign a few weeks ago, we've had a great response. We've also had a lot of helpful feedback which we're continuously incorporating in to the site - thank you! Here are a few of the latest updates.

  1. Help

    We've tried to develop Concept Feedback to be as intuitive as possible, however, based on a few requests and a general feeling of "we need this", we added a help section explaining most of the features. For those of you interested in more detail on the rank and reputation system, you can find an overview explaining the basic components that go in to the rank calculation. There are also some pointers on giving better feedback, which may help boost your rank and win credits.

  2. Announcements

    You may notice a new announcement bar pop up from time to time just underneath the header. This is just so Aurimas & Tim (more to come on our team in a later post) can feel special...and occasionally alert you to important updates and cool stuff we want to share.

  3. Landing Page

    The old landing page is back, but with a fresh new look. For our regular users who just want to get on the site and do their thing, I apologize, but it's an important page for us to communicate our message to new users, especially to marketers and businesses who may not understand the value we provide. If you have comments or suggestion on how to improve the page or process, please let us know. Also, if you have something good to say about Concept Feedback, and wouldn't mind some publicity, send us a note - we're always looking to add to our testimonials.

  4. Award Notifications

    Since adding the ability to win cash for reviewing concepts, we've been trying to make sure the process is as smooth as possible. We've noticed that premium hosts don't reward all available credits from time to time - this could be because they don't know the option to award exists, they forget or they're just greedy :) So we added a notification that alerts premium concept hosts after 5 reviews or 3 days online. Hopefully this will help resolve the issue, but we're already working on additional measures to make sure all credits are rewarded in a reasonable amount of time.

What Are We Cooking Up Next?

The list of new ideas isn't getting any shorter. However, we're making it a point to start picking some manageable priorities and start releasing in ~2 week intervals. Next up is a revised premium system, including more options depending on the feedback and visibility you need (don't worry, the free plan isn't going anywhere). We hope to have that out next week and get moving on the next upgrade.

If you have comments, suggestions or complaints, please let us know! We thrive on feedback and participation, so add a comment or contact us direct.


Nate Hamilton said...

Must...have...an iphone/ipad app. Long overdue, could really use it, I hope it's on your list :) Job well done so far though, seriously, love what you guys are doin'!

Alan Horne said...

Excellent job on the changes. Its just a pity there has been some teething problems with the new changes recently.

That being said, I still love the site so keep up the good work.

Andrew said...

Nate - iPhone app would be cool, but to be honest it's not a high priority at the moment. First we need to find an app developer...unless someone in the community wants to build one :)

Alan - Not exactly sure which problems you are referring to, but hopefully they have been resolved by now. If not, please let me know specifics and we'll take a look.

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