Improve Conversions by Connecting with your Audience

Tuesday, February 23, 2010 | BY Andrew

Recently, Aaron (part of the Concept Feedback team) was featured on, a great blog about user experience, for his article "Improve Conversions by Connecting with your Audience". In case you don't have time to read the whole thing, here's a quick summary:

  1. The design and content of a website should be targeted at the audience using it. While this may seem obvious, it's easy to get caught up developing a site that caters to you.
  2. Create a site with a "culture" or "ambiance" that makes your visitors comfortable. Just as you might feel weird buying construction equipment from a geek in a place like an Apple store, make sure your visitors feel at home while browsing your website.
  3. Take steps to learn how to speak your audience's language. This may include reading what your audience reads, learning from other successful websites (see and getting website feedback from your visitors and other design, development and marketing professionals.

So remember, understanding your target audience is key to developing a website that converts. If you'd like to read the article in its entirety, please visit


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Pay special attention to the content of your website. As stated it should not only be unique but attention grabbing as well. Start you articles with "Win ... by doing something" or "Reach.."

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